Privacy Policy
How we collect, use, and protect your personal information.
Effective Date: April 8, 2026
1. Introduction
This Privacy Policy explains how VANTIS ("we," "us," or "our") collects, uses, stores, and protects personal information when you use the VANTIS website (vantis.ph), make a booking, create an account, or otherwise interact with our services.
VANTIS is a premium coworking space located on the 49th Floor, PBCom Tower, 6795 Ayala Avenue corner V.A. Rufino St., Salcedo Village, Bel-Air, Makati City, 1226 NCR, Philippines.
By using our platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read together with our Terms & Conditions.
2. Information We Collect
2.1 Guest Booking
When you make a booking through our platform without creating an account, we collect:
- Full name
- Email address
- Phone number
- Booking details (space, date, time, notes)
- Marketing communication preference (opt-in)
2.2 Account Registration
When you create an account at vantis.ph/register, we collect:
- Full name
- Email address
- Password (stored securely using one-way hashing)
- Marketing communication preference (opt-in)
2.3 Contact & Inquiry Forms
When you submit an inquiry via our contact form, we collect your name, email address, phone number (optional), inquiry type, and message content.
2.4 Automatic Data
We automatically collect certain technical data through cookies and analytics tools, including IP address, browser type, device information, and browsing behavior on our site.
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 Service Delivery
- Processing and confirming bookings
- Sending booking confirmations, reminders, and updates
- Communicating about your booking (changes, cancellations, support)
- Managing your account (if registered)
- Responding to inquiries and support requests
3.2 Marketing Communications
- If you opt in to marketing communications during booking or account registration, we may send you promotional emails about VANTIS offers, new spaces, events, and updates.
- Marketing consent is optional and not required to complete a booking or use our services.
- You may withdraw your marketing consent at any time by contacting us at hello@vantis.ph.
3.3 Security & Fraud Prevention
- Verifying identities using reCAPTCHA Enterprise
- Preventing fraudulent bookings or abuse of the platform
3.4 Analytics & Improvement
- Monitoring platform performance via Vercel Analytics and Speed Insights
- Understanding user experience via Microsoft Clarity
- Improving our services, platform, and user experience
4. Payment Data
- All payment processing is handled by PayMongo.
- VANTIS does not store, process, or have access to your full payment card or bank account details.
- Payment data is subject to PayMongo's own privacy policy and terms of service.
5. Third-Party Services
We use the following third-party services that may process your data:
| Service | Purpose |
|---|---|
| PayMongo | Payment processing (QR Ph) |
| Google reCAPTCHA Enterprise | Bot protection and security verification |
| Vercel Analytics & Speed Insights | Performance monitoring |
| Microsoft Clarity | User experience analytics (heatmaps, session replays) |
Each third-party service operates under its own privacy policy. VANTIS is not responsible for the data practices of these providers.
6. Data Sharing
- VANTIS will not sell your personal information to third parties.
- We may share personal information only:
- With third-party service providers listed above, strictly for the purposes described
- When required by Philippine law, regulation, or legal process
- To protect the rights, safety, or property of VANTIS or its users
7. Data Retention
- Booking records are retained for business and accounting purposes in accordance with Philippine law.
- Account data is retained as long as your account is active. You may request account deletion at any time.
- Marketing consent records are retained to demonstrate compliance and may be updated when you change your preference.
8. Your Rights
Under applicable Philippine data privacy law (Republic Act No. 10173 — Data Privacy Act of 2012), you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete information
- Object to processing for direct marketing
- Erasure of personal data under certain conditions
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at hello@vantis.ph. We will respond within a reasonable timeframe.
9. Security
- We implement reasonable technical and organizational measures to protect your personal information.
- Passwords are stored using secure one-way hashing and are never stored in plain text.
- All data transmission is encrypted via HTTPS/TLS.
- Despite our efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
10. Changes to This Policy
VANTIS reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the platform after changes constitutes acceptance of the revised policy.
11. Contact
For questions or concerns about this Privacy Policy or your personal data, contact us: